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Author: Ben

17.06.2015
Ben
One Comment

Enable Silverlight for Chrome 42-44

Posted in Dynamics 365, Power BI, and Power Platform

Google has decided to disable the support for the Netscape Plugin Application Programming Interface (NPAPI), due to security reasons. Starting with disabling it in current version 42 and removing it’s support completely in future version 45.
As we CRM people often have addons that run on Silverlight, here is to activate NPAPI and enable Silverlight again.

Pre-requirements


You need to have a Chrome version lower than 45 and Silverlight (you can get it here) installed on your system.
You can check your Chrome version by typing “chrome://chrome” in the address bar.


Enable Silverlight for Chrome 42-44

Enable NPAPI


First step is to enable NPAPI plugins in general. Type “chrome://flags” in your address bar, search for “NPAPI” and enable it.


Enable Silverlight for Chrome 42-44

After that you need to restart Chrome.

Enable Silverlight


Now you can type “chrome://plugins” in your addressbar and enable Silverlight again.


Enable Silverlight for Chrome 42-44
17.05.2015
Ben
2 Comments

Microsoft Dynamics Timeline

Posted in Dynamics 365, Microsoft Social Engagement, and Power Platform

At the eXtreme CRM 2015 in Madrid we played all together the “Dynamics CRM Trivia” at the evening event and I realized that I do have absolutely no idea about the time before I started in 2011 with Dynamics CRM. In addition to that the release cycles have become increasingly shorter and more products were added and I am also only hardly able to remember when was which released. To fill both gaps at once, I have created this Dynamics CRM timeline.

Microsoft Dynamics Timeline

Short introduction, to the left it goes into the past and the release dates are accurate to the month.

If you want to create a timeline by yourself, you can do it at knight lab.

17.05.2015
Ben
2 Comments

Integrate Social Listening in Dynamics CRM Online

Posted in Dynamics 365, Microsoft Social Engagement, and Power Platform

About two years ago, Microsoft has acquired the Swiss startup “Netbreeze” and integrated under the name “Microsoft Social Listening” in the Dynamics world. With the Wave Spring 15 Update the tool was renamed again in “Microsoft Social Engagement“, you do not only hear your customers, now you interact with them.
Social engagement is a pure online service and is available as a Standalone Version or for Dynamics CRM Online customers free of charge with a minimum of 10 CRM Professional licenses.
I will now show you how to integrate Social Listening into Dynamics CRM Online. Notice that the connection with Dynamics CRM OnPremise works differently.

Dynamics CRM Configuration

Requirements for linking the two services are:

  • Both services are in the same Online Services Tenant.
  • The users have a licence for both products.
  • At least Dynamics CRM Online 2013 (V6.0), that should already apply to all CRM Online customers..
  • The users have the URLs from both services in the local Intranet Zone.

Built in a form

In the “Insert” tab of the form editor, you will find the item “insights from social media”. This you could also add multiple times to the fomular.

Configuration for a single record

Unfortunately, both services are not so closely linked together that automatically the correct data is pulled, therefore you have to say what you would like to see for which record. “Configuring insights from social media” click on it.

Built in a Dashboard

The configuration for Dashboards works similarly to the configuration in the form editor.

Good to know

Should you have multiple CRM instances in the same tenant have one, you can also connect them with your Social Listening instance.

Reset the integration

The settings you have made in your records and dashboards can you easily resetet globally. Simply going back “Microsoft Social Listening configuration”.

13.04.2015
Ben
4 Comments

Dynamics CRM Bookmarklets V2

Posted in Dynamics 365, Power Platform, and Revive

About a half year ago, I’ve shared my Dynamics CRM Bookmarklets collection with you. Currently the collection has been reworked several times and the number of Dynamics CRM Bookmarklets Sammlung has been nearly doubled. I was influenced particularly with the new ideas for the bookmarklets by Jukka’s ‘CRM Navigation Hacking’ and Markus ‘Find Dependencies for Uninstalling Solutions’.

Compared to my first “Dynamics CRM bookmarklets” article, the display format has changed. Mainly because the implementation was not working clean as a hyperlink. In addition, some functions were still packed in an anonymous function.

Do you want to use one of bookmarklets, you just need to creat any bookmark in the bookmark toolbar of your browser and you change the URL to “javascript: (function () {…” and everything after the line comes from.

If you work with several browsers and want to your bookmarks synced in all of them I can recommend you Xmarks.

Updates!

  • 2017-09-21: added “open record by id”
  • 2017-09-21: updated “update view”
  • 2015-07-19: added “new solution” and “open default solution”
  • 2015-04-26: added “open perfomance center”
  • 2015-04-19: added “update view”
  • 2015-04-15: added “clear localStorage” and “clear seesionStorage”
/* Admin related bookmarklets */

//save & publish
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; form.SaveForm(false); form.SaveAndPublish(); })();

//publish all
javascript: (function () { $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow.Mscrm.FormEditor.PublishAll(); })();

//get service infos
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; var orgUrl = form.Xrm.Page.context.getClientUrl(); var users; $.ajax({ type: "GET", contentType: "application/json; charset=utf-8", datatype: "json", url: Xrm.Page.context.getClientUrl() + "/XRMServices/2011/OrganizationData.svc/SystemUserSet?$filter=AccessMode/Value eq 0 and IsDisabled eq false", beforeSend: function (XMLHttpRequest) { XMLHttpRequest.setRequestHeader("Accept", "application/json"); }, async: false, success: function (data, textStatus, xhr) { var results = data.d.results; window.prompt('Copy to clipboard: Ctrl+C, Enter', "Unique Name: " + form.Xrm.Page.context.getOrgUniqueName() + ", URL: " + orgUrl + ", " + results.length + " active user"); }, error: function (xhr, textStatus, errorThrown) { alert(textStatus + " " + errorThrown); } }); })();

//get solution dependencies details
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; var SID = window.prompt("Enter Solution ID"); window.open(form.Xrm.Page.context.getClientUrl() + "/tools/dependency/dependencyviewdialog.aspx?objectid=" + SID + "&objecttype=7100&operationtype=dependenciesforuninstall"); })();

//show schema names
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; form.Xrm.Page.ui.controls.forEach(function (a) { try { a.setLabel(a.getName()); } catch (e) { } }); })();

//get all optionsets
javascript: (function () { var osa = ""; var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; form.Xrm.Page.ui.controls.forEach(function (c, i) { if (c.getControlType() == "optionset") { var osv = "
Name: " + c.getName() + "
"; frames[0].$("#" + c.getName() + "_i").find("option").first().nextAll().each(function () { osv += "
Value: " + $(this).attr("value") + " - Text: " + $(this).attr("title") + "
"; }); osa += "
" + osv + "
"; } }); (window.open("#", "#").document.open()).write("
" + osa + "
") })();

//show hidden fields
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; form.Xrm.Page.ui.controls.forEach(function (c) { try { c.setVisible(true); } catch (e) { } }); })();

//get formtype
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; var ft = ["1 = CREATE", "2 = UPDATE", "3 = READ_ONLY", "4 = DISABLED", "5 = QUICK_CREATE", "6 = BULK_EDIT"]; window.prompt('Copy to clipboard: Ctrl+C, Enter', ft[(form.Xrm.Page.ui.getFormType()) - 1]); })();

//get document.readystate
javascript: (function () { alert(document.readyState) })();

//godmode
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; form.Xrm.Page.ui.tabs.forEach(function (a) { try { a.setVisible(true); a.setDisplayState("expanded"); a.setLabel(a.getName()); a.sections.forEach(function (b) { try { b.setVisible(true); b.setLabel(a.getName()); } catch (e) { } }) } catch (e) { } }); form.Xrm.Page.data.entity.attributes.forEach(function (d) { try { d.setRequiredLevel("none"); } catch (e) { } }); form.Xrm.Page.ui.controls.forEach(function (c) { try { c.setVisible(true); c.setLabel(c.getName()); c.setDisabled(false); c.clearNotification(); } catch (e) { } }); })();

//enable all fields
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; form.Xrm.Page.ui.controls.forEach(function (c) { try { c.setDisabled(false); } catch (e) { } }); })();

//update view
javascript:(function(){var f=null,myUrl="",mV="",vT="",rT="",FetchXml="",LayoutXml="",entity={};f=$("iframe").filter(function(){return $(this).css("visibility")=="visible"})[0].contentWindow;if (f==undefined || f==null){return}myUrl=f.Xrm.Page.context.getClientUrl()+"/XRMServices/2011/OrganizationData.svc/";mV=window.prompt("GIUD of the view:");if (mV=="" || mV==null){return} vT=window.prompt("View type? 1 System OR 2 User");if (vT=="" || vT==null){return} if (vT==1){vT="SavedQuerySet"} else if (vT==2){vT="UserQuerySet"} else {alert("Error.");return}rT=window.prompt("Update Xml? 1 Fetch OR 2 Layout"); if (rT=="" || rT==null){return}var req=new XMLHttpRequest();req.open("GET", encodeURI(myUrl+vT+"(guid'"+mV+"')?$select=ColumnSetXml,Name,FetchXml,LayoutXml"),false);req.setRequestHeader("Accept", "application/json"); req.setRequestHeader("Content-Type","application/json;charset=utf-8");req.onreadystatechange=function(){if (this.readyState==4){req.onreadystatechange=null;if(this.status==200){var result=JSON.parse(req.responseText).d;FetchXml=result.FetchXml;LayoutXml=result.LayoutXml }else{alert(this.statusText);return}}};req.send();if (FetchXml=="" && LayoutXml==""){return}if (rT=="1"){entity.FetchXml=window.prompt("FetchXml:",FetchXml); if (entity.FetchXml=="" || entity.FetchXml==null){return}} else if (rT=="2"){entity.LayoutXml=window.prompt("LayoutXml:",LayoutXml);if (entity.LayoutXml=="" || entity.LayoutXml==null){return}}else{alert("Error.");return}var req2=new XMLHttpRequest();req2.open("POST",encodeURI(myUrl+vT+"(guid'"+mV+"')"),false);req2.setRequestHeader("Accept","application/json");req2.setRequestHeader("Content-Type","application/json;charset=utf-8");req2.setRequestHeader("X-HTTP-Method","MERGE");req2.onreadystatechange=function(){if (this.readyState==4){req2.onreadystatechange=null;if (this.status==204 || this.status==1223){if(window.confirm("Done! Publish all?")){f.Mscrm.FormEditor.PublishAll()}}else{alert(this.statusText);return}}};req2.send(JSON.stringify(entity))})();

//open performance center
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; var Perf = form.Mscrm.Performance.PerformanceCenter.get_instance(); Perf.TogglePerformanceResultsVisibility(); })();

//new solution
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; window.open(form.Xrm.Page.context.getClientUrl() + "/tools/Solution/edit.aspx"); })();


/* Record related bookmarklets */

//open record by id
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; var ty = "etc", tc = window.prompt("Entity?", "schema name or type code"), id = window.prompt("GUID?", "without braces"); if (isNaN(tc)) { ty = "etn" } window.open(form.Xrm.Page.context.getClientUrl() + "/main.aspx?" + ty + "=" + tc + "&id=%7b" + id + "%7d&pagetype=entityrecord"); })();

//show record properties
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; var id = form.Xrm.Page.data.entity.getId(); var etc = form.Xrm.Page.context.getQueryStringParameters().etc; form.Mscrm.RibbonActions.openFormProperties(id, etc); })();

//get field value      
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; var v, f = window.prompt("Enter field name"); var a = form.Xrm.Page.getAttribute(f); switch (a.getAttributeType()) { case "optionset": case "boolean": v = a.getSelectedOption().text; break; case "lookup": v = a.getValue()[0].name; break; default: v = a.getValue(); break; } window.prompt('Copy to clipboard: Ctrl+C, Enter', v); })();

//get entity typecode
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; var name = form.Xrm.Page.data.entity.getEntityName(); var typeCode = form.Xrm.Page.context.getQueryStringParameters().etc; if (typeCode) { window.prompt('Copy to clipboard: Ctrl+C, Enter', typeCode.toString() + " = " + name) } })();

//get dirty fields
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; var message = "The following fields are dirty: \n"; form.Xrm.Page.data.entity.attributes.forEach(function (attribute, index) { if (attribute.getIsDirty() == true) { message += "\u2219 " + attribute.getName() + "\n"; } }); alert(message); })();

//get data Xml
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; window.prompt("Copy to clipboard: Ctrl+C, Enter", form.Xrm.Page.data.entity.getDataXml()); })();

//create new record
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; try { var name = form.Xrm.Page.data.entity.getEntityName(); } catch (e) { } var y = prompt('Type the schema name of the entity to create:', name ? name : 'account'); if (y) { window.open(form.Xrm.Page.context.getClientUrl() + "/main.aspx?etn=" + y + "&pagetype=entityrecord"); } })();

//activate record
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; form.Mscrm.CommandBarActions.activate(form.Xrm.Page.data.entity.getId(), form.Xrm.Page.data.entity.getEntityName()); })();

//get record url
javascript: (function () { var url = document.getElementById('crmContentPanel').getAttribute('src'); if (url.indexOf('/read/page.aspx') == -1) { if (url.indexOf(Xrm.Page.context.getOrgUniqueName()) != -1) { window.prompt('Copy to clipboard: Ctrl+C, Enter', Xrm.Page.context.getClientUrl() + url.replace('/' + Xrm.Page.context.getOrgUniqueName(), '')); } else { window.prompt('Copy to clipboard: Ctrl+C, Enter', Xrm.Page.context.getClientUrl() + url); } } else { window.prompt('Copy to clipboard: Ctrl+C, Enter', window.location.href); } })();

//get record id
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; window.prompt("Copy to clipboard: Ctrl+C, Enter", form.Xrm.Page.data.entity.getId().slice(1, -1)) })();

//save
javascript: (function () { $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow.Xrm.Page.data.entity.save(); })();

//save and new
javascript: (function () { $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow.Xrm.Page.data.entity.save('saveandnew'); })();

//save and close
javascript: (function () { $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow.Xrm.Page.data.entity.save('saveandclose'); })();

//refresh form
javascript: (function () { $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow.Xrm.Page.data.refresh() })();

//refresh & save form
javascript: (function () { $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow.Xrm.Page.data.refresh(true) })();

//open record from lookup
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; var elem = form.document.activeElement; var id = elem.getAttribute("id"); var guid = null; var type = null; if (elem.getAttribute("isInlineLookup") == "true") { guid = elem.getAttribute("oid"); type = elem.getAttribute("otypename") } else if (id != null) { var pos = id.lastIndexOf("_"); if (pos > -1) { var suffix = id.substring(pos + 1); if (["ledit", "lookupDiv", "i"].indexOf(suffix) > -1) { id = id.substring(0, pos) } id = id.replace("_i_ledit_multi", "").replace("_ledit_multi", "") } var control = form.Xrm.Page.getControl(id); if (control != null) { var field = control.getAttribute(); if (field != null) { var value = field.getValue(); if (value != null) { var record = value[value.length - 1]; guid = record.id; type = record.entityType } } } } if (guid != null && guid != "" && type != null && type != "") { var url = form.Xrm.Page.context.getClientUrl() + "/main.aspx?etn=" + type + "&id=" + guid + "&pagetype=entityrecord"; window.open(url) } else { alert("Unable to open record. Make sure you're clicked into a lookup field with a value.") } void (0); })();
})


/* Navigation related bookmarklets */

//open CRM calendar
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; window.open(form.Xrm.Page.context.getClientUrl() + "/workplace/home_calendar.aspx"); })();

//open CRM announcements
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; window.open(form.Xrm.Page.context.getClientUrl() + "/home/homepage/home_news.aspx"); })();

//open mobile express
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; window.open(form.Xrm.Page.context.getClientUrl() + "/m"); })();

//open moca client
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; var url = form.Xrm.Page.context.getClientUrl(); window.open(url + "/nga/main.htm?org=" + form.Xrm.Page.context.getOrgUniqueName() + "&server=" + url); })();

//open advanced find
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; window.open(form.Xrm.Page.context.getClientUrl() + "/main.aspx?pagetype=advancedfind"); })();

//open RecordWall
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; form.Xrm.Utility.openWebResource("msdyn_/RecordWall.htm"); })();

//open PersonalWall
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; form.Xrm.Utility.openWebResource("msdyn_/PersonalWall.htm"); })();

//open solution list
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; window.open(form.Xrm.Page.context.getClientUrl() + "/tools/Solution/home_solution.aspx?etc=7100&sitemappath=Settings%7cCustomizations%7cnav_solution"); })();

//open default solution
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; window.open(form.Xrm.Page.context.getClientUrl() + "/tools/Solution/edit.aspx?id=%7bfd140aaf-4df4-11dd-bd17-0019b9312238%7d"); })();

//open diagnostic page
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; window.open(form.Xrm.Page.context.getClientUrl() + "/tools/diagnostics/diag.aspx"); })();

//open entity editor
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; try { var etc = form.Xrm.Page.context.getQueryStringParameters().etc; } catch (e) { } form.Mscrm.RibbonActions.openEntityEditor(etc); })();

//open systemjobs
javascript: (function () { var form = $("iframe").filter(function () { return $(this).css("visibility") == "visible" })[0].contentWindow; window.open(form.Xrm.Page.context.getClientUrl() + "/tools/business/home_asyncoperation.aspx"); })();

Should you have own ideas or bookmarks that I have not covered here, you can send me them very gladly.

25.01.2015
Ben
One Comment

E-mail tracking with custom email fields

Posted in Dynamics 365, Power Platform, and Revive

Anyone who has ever worked with the Dynamics CRM for Outlook client, is familiar with the procedure of email tracking. You press the “Track” button and the CRM client creates on an e-mail record on the CRM server which again resolves the recipient and sender addresses, and linked to the corresponding records. But what if I want to same more e-mail addresses?

Are e-mails tracked when the e-mail adress is noted in a custom field?

The entity “Contact” has by default already three e-mail address fields. So, I’ve created a custom field as the fourth e-mail field.

When creating your own e-mail address field, it is important that chooses the “e-mail” format. So the CRM know that it can search here for e-mail addresses. By the way is then performed a validation in this field and the e-mail address is formatted as a mailto link, so that your email client will directly open when you click it.


contact with four mail addresses

Next, I’ve created a contact record with four different e-mail addresses and wrote them a message to them and tracked it.

Conclusion to E-mail tracking with custom E-mail fields

In the following screenshot you can see that it works perfectly. All present and the new e-mail address field are actually assigned only by tracking to the contact, to set a regarding was not necessary.


contact with four mail addresses