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Tag: Dynamics 365 Marketing

Display the plain text version of an email on Windows

Posted in ClickDimensions, Dynamics 365, Dynamics 365 Marketing, and Power Platform

Today I had the challenge to display the plain text version of an email on a Windows device. I gave the Outlook setting “Read all standard mail in plain text” in the Trust Center a try, but it only removes the images and formatting from the the HTML version of the email.

Finally I found in the internet that Thunderbird is able to show the text version of a mailing.
Here is the way to switch the view.

plain text version of an email

And this is of course also helpful for plain text emails with Dynamics 365 Marketing.

Mask query strings

Posted in ClickDimensions, Dynamics 365, Dynamics 365 Marketing, and Power Platform

Email marketing tools automatic add query strings at the end of urls of your hyperlinks. That’s a common way to pass additional informations to the target website inside of hyperlinks. Mostly these are informations about which channel the visitor came and to which campaign the visit is related to.

Issue

The target website should validate the passed query strings and ignore them if it don’t know what to do with. But sometimes you a have target website that crash painfully with a 404 error.

Solution – Mask query strings

Instead of trying to fix the targets understanding of the query strings, you can mask the query strings when you create the hyperlink in your email marketing tool.
Just put the anchor identifier “#” at the end your link url. By that way the recipients web browser interprets the query string as an anchor within the target website. As there is no anchor text with that name on the target website, it has no effect. That’s in the specification of HTML since version 4.01 from 1999 – yes that was is in the last century.

You see how important it is to test your mailing with real recipients.

Microsoft Dynamics Timeline

Posted in Dynamics 365, Microsoft Social Engagement, and Power Platform

At the eXtreme CRM 2015 in Madrid we played all together the “Dynamics CRM Trivia” at the evening event and I realized that I do have absolutely no idea about the time before I started in 2011 with Dynamics CRM. In addition to that the release cycles have become increasingly shorter and more products were added and I am also only hardly able to remember when was which released. To fill both gaps at once, I have created this Dynamics CRM timeline.

Microsoft Dynamics Timeline

Short introduction, to the left it goes into the past and the release dates are accurate to the month.

If you want to create a timeline by yourself, you can do it at knight lab.

Microsoft Dynamics Online Services Prices

Posted in Dynamics 365, Microsoft Social Engagement, and Power Platform

NOTE! This post is out of date and I have no substitute for it yet.

It’s not really easy to find a reasonable price list for Microsoft Dynamics Online services prices. Recently I found but one at Microsoft and I take the liberty to adopt this for my blog. I’ve changed it a little bit, grouped by product and supplemented by one point. In my opinion it is a very useful overview. I’ll update the prices here regularly and track the changes.

Below you’ll find an “update” box in which I record the changes with date. If I make an update, I will also leave an update, so that you can subscribe to the comment feed to be always up to date.
Here is the Comment-Feed.

Dynamics CRM Online

ProductPriceUnit
Dynamics CRM Online Essential€12,70 ($15.00) / User / Month
Dynamics CRM Online Basic€25,30 ($30.00) / User / Month
Dynamics CRM Online Professional€54,80 ($65.00) / User / Month
Dynamics CRM Online Professional Add-On to Office 365€42,20 ($50.00) / User / Month
Dynamics CRM Online Enterprise€168,70 ($200.00) / User / Month

Dynamics CRM Online Add-Ons

ProductPriceUnit
Dynamics CRM Online – Enhanced Support€4,20 ($5.00) / User / Month
Dynamics CRM Online – Professional Direct Support€7,60 ($9.00) / User / Month
Dynamics CRM Online – Additional Storage€8,40 ($9.99) / GB / Month
Dynamics CRM Online – Additional Production Instance€463,00 ($549.00)/ Instanz / Month
Dynamics CRM Online – Additional Non-Production Instance€126,50 ($150.00)/ Instanz / Month
Dynamics CRM Online – Portal Add-On

€421,70 ($500.00) / Portal / Month
Dynamics CRM Online – Additional Portal Page Views€42,20 ($50.00) / 500k / Month
Dynamics CRM Online – Field Service User Add-On€29,50 ($35.00) / User / Month
Dynamics CRM Online – Employee Self Service€2,50 ($3.00) / User / Month

Dynamics Marketing

ProductPriceUnit
Dynamics Marketing Enterprise€105,40 ($125.00) / User / Month
Dynamics Marketing Additional Email Messages€16,90 ($20.00) / 10k / Month
Dynamics Marketing Additional Storage€1,70 ($2.00) / GB / Month
Dynamics Marketing Sales Collaboration€1,70 ($2.00) / User / Month
Dynamics Marketing Enhanced Support€4,20 ($5.00) / User / Month
Dynamics Marketing Professional Direct Support€7,60 ($9.00) / User / Month

Social Engagement

ProductPriceUnit
Social Engagement Enterprise€105,40 ($125.00) / User / Month
Social Engagement Professional€63,20 ($75.00) / User / Month
Social Engagement Enhanced Support€4,20 ($5.00) / User / Month
Social Engagement Professional Direct Support€7,60 ($9.00) / User / Month
Social Engagement Additional Posts (100 Einheiten Minimum)€33,70 ($40.00) / 10k / Month
Social Engagement Additional Posts (10 Einheiten Minimum)€59,00 ($70.00) / 10k / Month
Social Engagement Additional Posts (Kein Minimum)€84,30 ($100.00) / 10k / Month

Parature

ProductPriceUnit
Parature Enterprise€105,40 ($125.00) / User / Month
Parature Additional Departments€168,70 ($200.00) / Abteilung / Month
Parature Additional File Storage€16,90 ($20.00) / GB / Month
Parature Additional Page Views€42,20 ($50.00) / 500k / Month
Parature Additional Records€42,20 ($50.00) / 500k / Month
Parature Enhanced Support€4,20 ($5.00) / User / Month
Parature Professional Direct Support€7,60 ($9.00) / User / Month
Updates:
18.06.2016: Many small adjustments in cent range
18.06.2016: Addes US Prices
18.06.2016: Added Portals Add-On
18.06.2016: Added Field Service Add-On
18.06.2016: Added CRM as Office 365 Licence
18.06.2016: Removed Sales Productivity Promotion

22.08.2015: Updated prices for Microsoft fiscal year 2015
22.08.2015: Updated source URL
17.05.2015: Added “Social Engagement Enterprise”.
17.05.2015: “Social Engagement Professional” reduced from 76,70 ($) to 57,53 ($).
17.05.2015: Renamed “Social Listening” into “Social Enagement”.
04.01.2015: Added Parature.

Source: Microsoft